Endocrinology, Diabetes and Thyroid - Penn State Health
Endocrinology • Harrisburg, PA
Ratings by platform
- Penn State Health (doctor profile): 4.8–4.9 out of 5 (Patient Satisfaction Ratings) (~251–292 Patient Satisfaction Ratings (by doctor))
- U.S. News (Press Ganey aggregate): 5/5 overall patient experience rating (7 reviews total)
- Healthgrades: 2.5 Star Rating (4 reviews)
- Vitals: 2.7 average rating
- Birdeye: 2 star rating (4 reviews)
What patients say
Patients praise
- High provider satisfaction ratings on Penn State Health doctor profiles (e.g., ~4.8–4.9/5)
- Patients on some platforms describing staff as listening/explaining (reported in Healthgrades excerpt)
- Some aggregated patient experience metrics (U.S. News/Press Ganey) show very high scores for at least one endocrinologist
Common complaints
- Low ratings and negative experiences for some endocrinologists (e.g., 2.5/5 on Healthgrades; ~2.7 on Vitals; 2/5 on Birdeye)
- Reports of dismissiveness/being refused ongoing care or delayed follow-up
- Poor bedside manner/communication and feeling unheard; negative staff/receptionist interactions in at least one review excerpt
In patients' words
"“He is very nice and polite. But I did have to see a new endo because I asked if he would not dismiss me for an entire year, and he refused.”"
— Healthgrades review excerpt for Dr. Andrea Manni"“Waste of time!”"
— Vitals review excerpt for Dr. Chris Y. Fan"“the first doctor was completely dismissive… The second doctor took my concerns and ran a few tests, but… he just said well let's do a follow up in 6 months.”"
— Birdeye reviews for Penn State Health Medical Group - Endocrinology (Carlisle)More clinics in Harrisburg
Endocrinology in Harrisburg, PA - Find a UPMC Provider
Patients praise: Providers frequently described as listening carefully and not rushing (e.g., Reeves/Tripathi/Srivastav/Kulig excerpts). · Clear explanations of conditions and treatment plans were praised (e.g., Gunderman/Tripathi/Reeves/Schneider/Srivastav)..
Endocrinology Services | Southern Illinois ...
Patients praise: High ratings for individual endocrinologists within the SIH system · Providers noted for being clear, concerned, and collaborative in treatment decisions.
Endocrinology in Harrisburg - Find a UPMC Provider
Patients praise: Providers described as kind, professional, and patient. · Many patients appreciate that providers take time to listen, answer questions thoroughly, and explain conditions well..
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Patients praise: Providers who take time to listen and answer questions · Clear explanations of conditions and treatment plans.
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Patients praise: Professional, knowledgeable, and well-trained clinical staff · Friendly, welcoming, and supportive office environment.
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Patients praise: Compassionate and caring bedside manner · Thorough and attentive care, not rushing appointments.
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