Emergency Department Services - Harrisburg Medical Center
Emergency Medicine • Harrisburg, IL
Ratings by platform
- Vivian Health and MedicalRecords.com: 3.4/5 stars (5 reviews on Vivian Health; 27 reviews on MedicalRecords.com)
- Illinois Hospital Report Card (HCAHPS): 65% would definitely recommend (Based on standard HCAHPS patient experience survey (Q2 2023 - Q1 2024))
What patients say
Patients praise
- Compassionate and kind care from individual nurses and staff members
- High satisfaction with specific physicians or technicians
Common complaints
- Staffing shortages and inadequate management responsiveness
- Unprofessional or rude staff behavior in some instances
- Poor communication or administrative errors regarding appointments
- Long wait times in the Emergency Department
In patients' words
"I want to thank everyone at H M C for the special care of my wife during her stay. Everyone was so kind and considerate, we are so blessed to have a hospital like this in our community."
— MedicalRecords.com review by David Hinant"Always short of staff. No attempt to remedy the problem. Many times they will take an RN off the floor giving the other RN’s more pts."
— Vivian Health review"This is the worst hospital I have ever had the misfortune of being a patient... There is one nurse in particular that is the most arrogant, hateful person i have EVER met."
— MedicalRecords.com review by Cheryl YelvertonMore clinics in Harrisburg
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