Department of Psychiatry | DHMC and Clinics
Psychiatry • Hanover, NH
Ratings by platform
- Healthgrades and WebMD (specifically for Hanover Psychiatry): 5.0 out of 5 stars (1 review)
- Birdeye (Aggregate of hospital-wide reviews): 3.3 out of 5 stars (737 reviews)
- U.S. News (for Psychiatry/associated providers): 4 out of 5 stars (6 reviews (across the department/provider))
What patients say
Patients praise
- Providers described as knowledgeable, professional, and patient-centered
- Patients report feeling heard, respected, and comfortable during appointments
- Positive feedback on shared decision-making processes
Common complaints
- Concerns regarding billing practices and unexpected charges
- Difficulties with administrative communication and appointment scheduling/cancellation, including long wait times for appointments
In patients' words
"I’ve had a great experience with Dr. Schein. He is knowledgeable, professional, and patient centered. I always feel heard and respected during our appointments. He takes the time to provide multiple treatment options and utilizes shared decision-making... my treatment with Dr. Schein has led to such a positive change in my life."
— Patient review for Hanover Psychiatry (a faculty practice of the Department of Psychiatry)"They cancel appointments you have to book out months in advance and give no notice. They just hope you dont see and then their administrative side will hang up on you, belittle you, and ignore your concerns."
— Patient review for Dartmouth Hitchcock Medical Center (hospital-wide feedback)
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