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Marriage & Family Therapy • Hanover, NH
Ratings by platform
- Birdeye (KTherapy): 1.8/5 (10)
- Healthgrades (Marie MacAllister): 3.0/5 (2)
- Healthgrades (Ruthanne Wentz): 5.0/5 (2)
What patients say
Patients praise
- Professional demeanor of some individual therapists
- Helpful advice and effective counseling reported by some patients
Common complaints
- Unprofessional billing and administrative practices
- Difficult intake or appointment scheduling processes
- Lack of responsiveness or poor communication
- Issues with therapist turnover or waitlists
In patients' words
"The way they conduct business here is completely unprofessional and awful. They came after me 2 years later for a copayment that was determined my responsibility by the insurance company."
— LocalityBiz review of Hanover Counseling Associates"The therapist I worked with was wonderful, but the experiences I have and am continuing to have with billing issues and unprofessional behavior related to that have soured my view of this agency."
— LocalityBiz review of Counseling Associates Upper Valley"I went to see Marie for years and was very happy with the help that I've received. She is very professional. She listens and offers advice which I like."
— Healthgrades review of Marie MacAllister
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