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Behavioral Health/Therapy • Hannibal, MO
Ratings by platform
- Birdeye: 4.0 out of 5 stars (8 reviews)
- VerView (via Google Reviews): 4.1 out of 5 stars (not explicitly stated beyond "Google Review")
What patients say
Patients praise
- Appreciation for professional and helpful doctors, nurses, and front desk staff
- Support for the clinic's availability of services and sliding scale payment options for low-income families
- Positive experiences with specific providers who were described as kind, respectful, and encouraging
Common complaints
- Concerns about quality of care and lack of thoroughness in patient assessments, particularly regarding pediatric patients
- Complaints regarding billing, insurance politics, and perceived high costs despite having insurance coverage
- Reports of poor communication or lack of empathy from some staff members
In patients' words
"I like my doctor. She very professional and answers all my questions. Her nurse is nice and so are the ladies at the front desk"
— Patient review via Birdeye/LocalityBiz"My child saw Dr.Derlukiewickz for about 9 months and she spent little to no time talking to him to get to know him... talking to a child for 15 minutes and then giving them medicine... is careless and dangerous."
— Patient review via Birdeye/LocalityBiz"I would recommend this place to anyone who pays cash because they have a sliding scale for low income families, and those with insurance, they are good at what they do."
— Patient review via VerViewMore clinics in Hannibal
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Doctors
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