Hilo Women's Health - Hawaiʻi Island Community Health Center
Women’s Health • Hanalei, HI
Ratings by platform
- HelpConnectUsa: 2.6/5 (20 reviews)
- Yelp: 2.0/5 (2 reviews)
What patients say
Patients praise
- Some patients have reported positive experiences with specific doctors, describing them as knowledgeable, kind, and professional
- Appreciation for accessible community health services, including the sliding-fee discount program based on income
- Availability of a broad range of services, including primary, dental, and behavioral health care
Common complaints
- Difficulties with administrative staff and customer service, including poor phone communication and appointment scheduling/management issues
- Mixed experiences with healthcare providers, including reports of unprofessional or insensitive behavior and poor bedside manner
- Reports of fragmented communication between different clinic locations or departments
- Long wait times and challenges accessing care in a timely manner
- Concerns regarding billing, insurance handling, and lack of transparency about service costs
In patients' words
"The WORST medical/dential on the island. LONG WAITS, INEPT staff, any good doctors don't last longer than a year, worst answering service in hawaii, they loose your appointments..."
— Yelp review (MapQuest)"Kind, knowledgeable, educated, and personable. I was so pleasantly shocked when I found him as my doctor. He takes the time to talk to you and explain and answer any questions you may have, never making you feel like you’re on the clock."
— Patient review on WebMD for a provider at the Hilo center"If you're comfortable with a male doctor, Dr Kareem at at Hilo Women's Health is amazing."
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