Makana North Shore Urgent Care
Urgent Care • Hanalei, HI
Ratings by platform
- Yelp and Apple Maps: 4.5/5 (Approximately 47-51 reviews reported across major platforms)
What patients say
Patients praise
- Professional, friendly, and attentive staff from reception to medical providers
- Efficient, quick, and organized service turnaround
- Clean and well-maintained facility atmosphere
- Compassionate and informative approach to patient treatment
Common complaints
- Reports of staff being unfriendly or lacking empathy in some instances
- Occasional complaints regarding administrative issues, such as inability to process patient information or insurance queries
- Some patients felt the care provided for certain chronic or specific issues was not sufficiently comprehensive
In patients' words
"The nurse was friendly and got all my information while talking to me. Made me feel comfortable. The fee was what I expected."
— Yelp reviewer Lynn R."Definitely would not recommend this business they are not friendly not courteous not empathetic and called 911 for a fever because they refused to see a patient due to not being able to pull up..."
— Yelp reviewer Charlie P."Start to finish, highly recommend! Maile receptionist, Dr Haas, Heidi, Ashley, entire staff were professional, very informative and very friendly."
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