Hanalei Bay Massage
Massage Therapy • Hanalei, HI
Ratings by platform
- Postcard: 4.6/5 stars (51)
- BestProsInTown: Not explicitly listed but described as highly praised (76)
- Alignable: Highly Recommended (8 recommendations from local business owners)
What patients say
Patients praise
- professional and attentive therapists
- effective pain relief for sore muscles
- welcoming and relaxing environment
- accommodating last-minute availability
- personalized therapeutic massage techniques
Common complaints
- unreliable service regarding appointment scheduling
- poor customer support experience
In patients' words
"She did a great job finding my pain points and worked her way through them. I definitely recommend Kim!"
— Postcard reviewer"I booked a massage at this spa due to shoulder pain and received email confirmation. However, just 40 minutes before my appointment, they canceled it... This experience demonstrates their lack of reliability and poor customer support."
— Postcard reviewer"Sonya was amazing doing relaxation and therapeutic massage. Best I have ever had!!"
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