Primary Care Centers - The Queen's Health Systems
Family Medicine • Hanalei, HI
Ratings by platform
- Yahoo Local: 2.5 out of 5 stars (Not explicitly aggregated total (individual reviews referenced))
- Birdeye (aggregating Google reviews): 2.9 out of 5 stars (20 reviews)
What patients say
Patients praise
- Compassionate and skilled physicians
- Effective care for minor injuries and illnesses
- Clean, updated, and well-equipped facilities
- Convenient locations
Common complaints
- Difficulty reaching staff by phone
- Administrative and front-desk service issues
- Long wait times
- Billing inaccuracies
In patients' words
"I've had Dr. Teruya as my PCP for years and while her and Dr. Sako are truly two of the best doctors out there (both are super compassionate and take the time to gather a complete health history..."
— Yahoo Local Review"...the front desk people NEVER answer the phone. Emails are NEVER answered and neither are messages on MyChart."
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