Kapaʻa - Diagnostic Laboratory Services, Inc.
Clinical Medical Laboratory • Hanalei, HI
Ratings by platform
- Promallu (aggregated): 3.7/5 (Kapolei location) (31 reviews)
- Yahoo Local: 4.0/5 (Waipahu location) (21 reviews)
What patients say
Patients praise
- Friendly and professional staff in some instances
- Efficient and painless blood draws for many patients
- Quick and convenient service for routine testing
Common complaints
- Staff behavior and perceived rudeness
- Long wait times and slow service
- Issues with phlebotomy technique (bruising, multiple pokes)
- Billing and administrative errors
In patients' words
"Fast and easy! All the ladies in the lab take blood with ease. They always have with a great smile on their face!"
— LocalityBiz (Waimea location)"I was then approached by a guy... and he was SO MEAN TO ME. I left crying..."
— LocalityBiz (Kaneohe location)"They all took a leisurely lunch and made us wait for FAR TOO LONG.. I came in as #13 when they were on #4."
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