NorthShore Health Centers: Health Clinic in Hammond & Portage, IN
Primary Care • Hammond, IN
Ratings by platform
- Yelp: 2.9 out of 5 stars (84 reviews)
- Solv: 1.0 out of 5 stars (2 reviews)
- Better Business Bureau: A+ (Accredited) (N/A)
What patients say
Patients praise
- Friendly and sweet staff with children
- Prompt service for some patients
- Availability of comprehensive care and sliding-scale fees
Common complaints
- Long wait times for appointments and while on-site
- Unprofessional or rude staff/reception demeanor
- Difficulty reaching the clinic via telephone/no answer
- Perceived lack of attentiveness or rushing by medical providers
In patients' words
"I feel like you need to be a trained crisis’ counselor to talk to the receptionists staff that work here they are so defensive to the point it’s rude."
— LocalityBiz/Patient Review"They make you wait well past appointment time, then longer once inside the room. When the doctor, or nurse practitioner, comes, they don't want to listen and will rush you out."
— Yelp/MapQuest Review"We are always seen at our appointment time or before. The staff is friendly and sweet with the children. Everything is always explained well."
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