Kettering Health Hamilton (formerly Fort Hamilton Hospital)
Wound Care • Hamilton, OH
Ratings by platform
- Yelp: 1% higher than the national average in patient experience (Healthgrades) (27 reviews on Yelp)
- Leapfrog Group: 120.00 out of 120.00 possible points (Leapfrog Group Safety Score) (Not explicitly stated)
What patients say
Patients praise
- Professional, kind, and caring staff and nurses
- High-quality cardiac care services
- Passionate medical doctors
Common complaints
- Concerns regarding quality of emergency care and triage processes for potential head injuries
- Complaints about lack of direct provider (Doctor/NP) engagement in some ER encounters
- Reports of communication gaps between patients and staff regarding medical history
In patients' words
"The entire ER staff was incredible at Fort Hamilton. But I was in there Monday evening just this week because I fell and I literally knocked myself out... They totally dropped the ball and that's frankly dangerous and unacceptable."
— LocalityBiz reviewer"All nurses and staff were kind, polite, caring and addressed all of my concerns. The Drs are passionate about the care they give to patients."
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