Primary Care | Hamilton | Kettering Health Medical Group
Primary Care • Hamilton, OH
Ratings by platform
- Birdeye: 4.2 out of 5 stars (Birdeye) (6 reviews (Birdeye))
- Kettering Health Official Site (Provider level): 4.9 out of 5 stars (260 ratings)
- Healthgrades (Hospital level): 68% patient recommendation rating
What patients say
Patients praise
- Physicians described as caring, attentive, and thorough
- Positive experiences with staff kindness and professionalism in some interactions
- Short wait times for some appointments
- Clear and informative communication from specific doctors
Common complaints
- Frustrations with billing and coding issues
- Reports of rude or dismissive staff and receptionists
- Challenges with appointment cancellations and scheduling difficulties for new patients
- Difficulty reaching the office via phone and receiving return calls
In patients' words
"My primary care doctor is amazing... She takes the time to listen to you. I'm glad to have them as my primary care."
— Birdeye User Review"I made a new patient appointment online, waited 3-6 weeks... They rescheduled me... They must reschedule me again. At this point I have made an appointment with another office."
— LocalityBiz User Review"Billing with Kettering/Cigna is atrocious! The facility didn't place the coding under an MD or primary facility while seeing a PA."
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