Hamilton - Behavioral, Mental Health Clinics
Mental Health • Hamilton, OH
Ratings by platform
- Bayridge Counselling Centres Hamilton (Birdeye): 4.4/5 (7 reviews)
- Hamilton Behavioral Health (WebMD): N/A (varies) (18 reviews)
- Dr. Alina Brotea (RateMDs): 5.0/5 (12 reviews)
- Dr. Janet Patterson (RateMDs): 2.2/5 (87 reviews)
What patients say
Patients praise
- Compassionate and attentive individual care from specific practitioners
- Successful patient outcomes and breakthroughs, especially with pediatric and specialized services
- Professionalism and kindness from specific staff members who go above and beyond
- Evidence-based therapies like DBT providing effective emotional regulation tools
Common complaints
- Poor administrative communication and responsiveness
- Long wait times for appointments and follow-ups
- Rudeness from reception and office staff
- Concerns regarding billing practices and lack of transparent receipts
- Systemic issues including clinic closures, staff turnover, and management-related toxic work environments
- Mixed patient experiences with individual practitioners, ranging from highly praised to accusations of being abrasive or dismissive
In patients' words
"Dr. Brotea is such a kind person. She genuinely cares for and wants the best for you, and will go above and beyond to help you however she can."
— Dr. Alina Brotea (RateMDs)"It is an absolute nightmare trying to deal with this company. I scheduled a few months in advance to get autism testing done and then day of appointment they had to reschedule... I've yet to hear from anyone."
— CDC Mental Health Services (LocalityBiz)"Billing is a hot mess...as in a -5 if I could give negative stars. I have no idea what I owe."
— Hamilton Behavioral Health (WebMD)"This is a therapist who is verbally abusive who talks down to you, who is hostile and likes to abuse her power and your trust."
— Dr. Louisa B. Gembora (RateMDs)More clinics in Hamilton
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