Express Care Hamilton: Fast Care Near Butler County, OH
Emergency Care • Hamilton, OH
Ratings by platform
- Birdeye (for Mercy Health Urgent Care, Bridgewater): 4.3/5 stars (based on 1,898 reviews) (1,898)
What patients say
Patients praise
- Some patients report prompt, convenient, and friendly service at specific locations
- Praise for clinical competence and thorough diagnostic testing in some emergency/urgent settings
- Facilities described as clean and well-organized by some visitors
Common complaints
- Reports of rude or dismissive staff and medical providers
- Concerns regarding the thoroughness of medical evaluations and diagnoses
- Issues with communication, including difficulty reaching staff and unclear explanations of treatment or follow-up plans
- Dissatisfaction with billing and administrative processes
In patients' words
"She will not speak to you nor do a proper evaluation. She is completely rude and will dismiss you instead of doing her job."
— CareFirst Urgent Care - Hamilton review"Right away I noticed how extremely clean it was. The receptionist was extremely friendly and made you feel welcome. I was immediately taken back by the medical assistant with no wait time."
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