Yale New Haven Health Urgent Care - Hamden
Urgent Care • Hamden, CT
Ratings by platform
- Google: 4.5/5 (2,580)
- Aggregated data: 4.5/5 (3,363)
What patients say
Patients praise
- Professional, personable, and friendly staff (receptionists, nurses, and providers)
- Efficient care and clear communication
- Clean and modern facility with convenient location
- Responsive and compassionate treatment
Common complaints
- Occasional long wait times, particularly during high-demand periods like the COVID-19 pandemic
- Isolated reports of rude staff or dissatisfaction with treatment plans/lack of prescription
In patients' words
"The receptionist at the front desk was ever so pleasant, friendly and professional... Dr. M was very professional. She walked me through my ailment and talked very kindly to me."
— Patient Review via Toprated Business"The wait time was really long, but it was because of the circumstances around Omicron Covid with everyone trying to get a Covid test at the same time. But overall you were well organized... I was very happy with the process!"
— Patient Review via SolvMore clinics in Hamden
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