Hamden, Connecticut
Physical Therapy • Hamden, CT
Ratings by platform
- Yale New Haven Health Urgent Care (aggregated): 4.5/5 (3,363)
- Yale New Haven Hospital (Birdeye): 2.8/5 (441)
- Hamden Medical Services (aggregated): 4.0/5 (35)
- Comprehensive Gynecology of CT: 4.9/5 (809-2,751)
- Dr. Renu Bazaz-Kapoor (Healthgrades): 4.4/5 (19)
- Hamden Rehabilitation and Health Care Center (Indeed): 2.6/5 (8)
What patients say
Patients praise
- High praise for medical providers' clinical competence, compassion, and attentiveness
- Professional and knowledgeable clinical staff (nurses, PAs, doctors)
- Convenient scheduling and, in some cases, efficient online booking
- Supportive and patient-centered approach to care, especially in primary care and outpatient settings
Common complaints
- Administrative, billing, and front-desk communication issues (e.g., rude staff, unresponsiveness)
- Reports of understaffing, long wait times, and poor coordination in some facilities
- Serious allegations of medical mismanagement, medication errors, and safety lapses in rehabilitation/nursing facilities
- Occasional complaints regarding facility cleanliness and food quality
- Surprise billing for services not classified as routine physicals
In patients' words
"The providers were so kind. They took their time to listen, explained everything step by step without rushing, and answered all your questions. I noticed they want you to leave the office satisfied."
— Comprehensive Gynecology of CT Patient Review"Families must be extremely vigilant regarding medication management and responsiveness to call lights, as multiple reviews highlight dangerous lapses in clinical oversight."
— EveryPlace Review Summary of Hamden Rehabilitation & Healthcare Center"Dr Telesford is amazing! But good grief is the front desk ABSOLUTELY HORRENDOUS. These women are careless, rude, and never answer the phone."
— Hamden Medical Services Patient Review"The receptionist at the front desk was ever so pleasant, friendly and professional... Dr. M. She was very professional. She walked me through my ailment and talked very kindly to me."
— Yale New Haven Health Urgent Care Patient ReviewMore clinics in Hamden
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