Connecticut Orthopaedics Hamden CT
Orthopedic Surgery • Hamden, CT
Ratings by platform
- Google (via Urgent Care Directory): 2.7/5 stars (19 reviews)
What patients say
Patients praise
- Specialized orthopedic expertise compared to general urgent care
- High satisfaction with specific physicians, particularly Dr. Beiner and Dr. Petit
- Efficient care in the urgent care/walk-in clinic for fractures and injuries
- Friendly and professional clinical staff during visits
Common complaints
- Difficulty scheduling appointments and long wait times
- Communication challenges with office and administrative staff
- Some patients reported feeling unheard or frustrated by a perceived lack of detail regarding post-operative care
- Billing and record-keeping concerns
In patients' words
"The entire staff were friendly, responsive, reassuring, and very helpful! Dr. Beiner is an excellent surgeon! He was proactive, answered all my questions..."
— LocalityBiz (Review for 2416 Whitney Ave)"Unprofessional at best. When calling to get information regarding a surgery, you are met with nondescript answers and exasperation."
— LocalityBiz (Review for 9 Washington Ave)"Reviewers note the facility's focus on musculoskeletal injuries and sports medicine, though some mention longer-than-expected wait times and communication challenges with staff."
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