Hamden CT - SportsMed Physical Therapy
Occupational Therapy • Hamden, CT
Ratings by platform
- Trustindex.io/Company Website: 4.9 out of 5 stars (aggregated across locations) (Not specified for Hamden specifically)
What patients say
Patients praise
- Patients report positive experiences with the quality of care and clinical knowledge.
- Staff, including physical therapists and front desk personnel, are often described as skilled, knowledgeable, and kind.
- Patients appreciate the effective treatments that lead to improved function and pain relief.
Common complaints
- Complaints regarding the billing department, specifically concerning repeated billing for copays already paid and lack of responsiveness to inquiries.
In patients' words
"worst billing department I had six sessions of PT in January 2025. Every time I paid my copay after each session. Now their billing department asks to pay my copays again. I tried to reach their billing department, left messages, wrote them. They never return my calls."
— Trustindex.io Reviews"I was super happy with the care and quality of PT I received at this facility. ... I believed the staff was skilled, knowledgeable , and empathic and had my best interest at heart."
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