Greater New Haven OB/GYN - Obstetric & Gynecological Care ...
OB-GYN • Hamden, CT
Ratings by platform
- Yelp, Vitals, and MapQuest: 4.1/5 for Dr. David Martin Lima and 4.9/5 for Dr. Dawn Rose Kopel on Vitals (Approximately 10-29 reviews across various platforms)
What patients say
Patients praise
- High quality of care and professionalism from doctors and midwives
- Warm, knowledgeable, and caring medical staff
- Improved, welcoming office environment following relocation to larger space
- Ease of accessing care and information during prenatal visits
Common complaints
- Rudeness or lack of professionalism among front desk and administrative staff
- Long wait times for appointments
- Negative communication experiences regarding scheduling and phone etiquette
- Reports of dissatisfaction with specific clinical support during delivery/childbirth experiences
In patients' words
"The front desk, however, leave little to be desired. It’s hard to pinpoint who exactly I spoke to on the phone because it was different each time but there was one woman who was not pleasant at all."
— LocalityBiz review"A fantastic practice, for the most part! Amazing front desk and admin staff, and almost all of the providers are phenomenal, thoughtful, caring, and humble."
— MapQuest review"The staff is professional and dr Lima is the absolute best and he explains and normalizes things without the dramatics you may find elsewhere."
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