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Internal MedicineHamden, CT

★★★★★4.8/5210 reviews across 3 platforms

Ratings by platform

  • SolvHealth: 4.7/5 stars (92 reviews (SolvHealth))
  • Tebra: 4.9/5 stars (53 reviews (Tebra))
  • Practice Website: 4.72/5 stars (~65 reviews (Practice Website))

What patients say

Patients praise

  • Specific doctors praised for being intelligent, caring, and attentive
  • Friendly office staff (mentioned in some reviews)
  • Short wait times reported by some patients

Common complaints

  • Administrative issues (billing disputes, unorganized office, long wait times)
  • Communication problems with staff and providers
  • Dismissive attitude toward patient concerns
  • Inconsistent care and rescheduling of appointments

In patients' words

"They are super rude in the billing department. ... I reached out to my doctor via the portal three times and have an open question 4 months later."

Chamber of Commerce Review

"Dr. Papernik was intelligent and caring. I can’t say enough about him. He actively listened to my concerns, took them seriously, and explained to me thoroughly what he believes may be going on."

Practice Website Testimonial

"I see Dr. Chustecka and my husband sees Dr. Khodzinskiy. We use the Hamden office. Everyone is friendly and I'm usually in to see the doctor within 5-10 min."

Practice Website Testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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