Audiology/Hearing Aids & Hearing Care - Hamden, CT
Audiology • Hamden, CT
Ratings by platform
- HealthyHearing (HearingLife - Hamden): 3.75/5 (4)
- Healthgrades (Natan Bauman, MS): 3.7/5 (3)
- Yelp (Hearing, Balance & Speech Center): 3.2/5 (12)
What patients say
Patients praise
- Appreciation for skilled, knowledgeable, and caring individual audiologists
- Praise for professional, efficient, and welcoming reception staff in some instances
- Positive feedback for personalized, home-visit hearing services that prioritize patient comfort and accessibility
- High satisfaction with technical competence in fitting and adjusting hearing devices
Common complaints
- Reports of misleading sales practices and aggressive upselling of expensive hearing aids
- Concerns about poor communication, unprofessional staff, and lack of adequate patient training
- Disappointment regarding staff turnover and changes in service quality following acquisitions or management changes
- Frustration with billing, contract ambiguity, and unexpected charges for follow-up visits
In patients' words
"The audiologist who took care of my hearing aids was wonderful, efficient, and extremely knowledgeable. Thank you for excellent care."
— HealthyHearing Patient Review"This guy seems to have taken advantage of an elderly widow for his own economic gain. Not a fan obviously…."
— Healthgrades Patient Review"No exam of my ears, no cleaning of my hearing aids; only talk about how great the newest models are and what the available payment plans are. He was a salesman."
— Yelp Patient Review"She is consistent and thoughtful about the negative beliefs that people have about hearing aids and works to help the person see the positive."
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