Haines Health Center
Pharmacy • Haines, AK
Ratings by platform
- Birdeye: 3.7 to 3.8/5 (~25-26 reviews)
What patients say
Patients praise
- Friendly, thorough, and professional staff
- Helpful for urgent care needs for visitors, including staying late to accommodate patient needs
- Prompt scheduling and efficient service for acute issues like infections
Common complaints
- Difficulties with billing department communication
- Lack of follow-up on insurance information and billing statements
- Concerns regarding medication management and support after changes to treatment plans
In patients' words
"The ladies at Haines Health Clinic were superb. Stayed late to accommodate our ferry ride from Skagway. ... Very friendly, thorough and professional. PLUS THEY DROVE US TO OUR LAST MINUTE HOTEL ROOM. FANTASTIC CLINIC, staff and help."
— LocalityBiz User Review"Worst billing department I've ever seen! Daughter had an office visit, gave them all insurance information, and heard nothing more, no statements, no invoice, nothing. 8 months later received a bill in my young daughter's name from a creditor."
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