thechildrensdoctor
Pediatrics • Hagerstown, MD
Ratings by platform
- Birdeye: 3.4/5 stars (88 reviews aggregate)
- Facebook: 92% recommend (20 reviews)
What patients say
Patients praise
- availability of same-day appointments
- access to later hours and weekend options
- some staff members perceived as child-friendly and helpful
- offers services like minor in-office procedures
Common complaints
- reports of rude staff
- complaints about perceived incompetence or misdiagnosis
- concerns regarding facility maintenance and office atmosphere
- frustration with high patient volume and wait times
- claims regarding unnecessary medication pushes
In patients' words
"If I could give them 0 stars that would fit better. Tried to sell allergy medicine for my two children who DO NOT have allergies... sheer INCOMPETENCE."
— Birdeye review"This was my pediatrician and now I take my children here... Dr. Massod is wonderful... We never have to wait long and we can always get same day appointment."
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