Dental Care at Family Healthcare of Hagerstown
Dental • Hagerstown, MD
Ratings by platform
- Google My Business: 3.3 out of 5 stars (Approximately 225-228 reviews)
- Recovered.org Trustscore: 3.5 out of 5 stars (Not explicitly specified)
What patients say
Patients praise
- Some patients report positive experiences with individual providers, including dentists described as nice or thorough
- Reports of compassionate and helpful service from some medical staff
Common complaints
- Reports of unprofessional, rude, or incompetent staff across various departments
- Complaints regarding administrative issues, including appointment scheduling, cancellations, and long wait times
- Allegations of unethical practices related to billing or insurance exploitation
- Specific dental concerns, such as perceived lack of professionalism by dental assistants and attempts to scare patients
In patients' words
"The dentist is always very nice, but the dental assistants, not so nice... She does not know how to talk to patients. Trying to scare them is not the way to handle all the patients."
— Anonymous patient review on a third-party review site"I 100% recommend that you seek dental care with Family Healthcare. They are thorough, compassionate, and always find a way to help."
— Patient testimonial on the official Family Healthcare of Hagerstown websiteMore clinics in Hagerstown
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