Xpress Urgent Care Guymon - healow - Health and Online Wellness
Sports Medicine • Guymon, OK
Ratings by platform
- Birdeye: 4.5 out of 5 stars (437 reviews)
What patients say
Patients praise
- Generally positive overall rating on aggregate platforms like Birdeye
- Some staff described as friendly, cordial, and knowledgeable in specific instances
- Access to convenient, walk-in, and pediatric/adult medical care for non-life-threatening issues
Common complaints
- Difficult or buggy online/digital check-in process
- Rudeness or unprofessional behavior from front desk staff
- Long wait times or issues with appointment scheduling vs. walk-ins
- Concerns regarding quality of medical care and accuracy of diagnoses
In patients' words
"My son was sick. Showed all the signs for strep or a virus didn’t even do a strep test. Didn’t do any tests. Said he’d be fine and sent us on our way. Fast forward 2 hours later at his primary care physician, says he either has strep or Covid testing for both!"
— Patient review (Shawnee location)"Checking in is a giant pain as its all done on your phone via their website thats buggy. ... Everyone was polite, cordial, and knowledgeable..."
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