Northwest Center for Behavioral Health - Guymon, Oklahoma
Behavioral Health • Guymon, OK
Ratings by platform
- Rehab.com: 2.44/5 stars (9 reviews (aggregate))
- Google (via Rehab.com): 2.63/5 stars (8 reviews)
What patients say
Patients praise
- Some staff are described as caring and helpful
- Structured and professional environment noted in some specific programs (e.g., Lighthouse)
- Provides comprehensive integrated behavioral health services
Common complaints
- Difficulty reaching staff and communication issues
- Administrative disorganization, including misplaced paperwork and scheduling errors
- Dissatisfaction with the intake and onboarding process, including long wait times
- Reports of rude or unhelpful staff behavior
- Concerns regarding medication management and diagnosis quality
In patients' words
"Good caring people... If you are in need for any kind of help this is the spot. Steve and all of the staff are outmost welcoming."
— Rehab.com user review"I had to wait for several weeks for an appointment, when I arrive to be seen by the doctor, they told me that their system had made a mistake and I didn't have any appointment programmed."
— Rehab.com user review"Northwest makes my anxiety worse. They don't know how to provide professional services, they mix up your appointments, they always misplace your paperwork."
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