Behavioral Health - Guthrie.org
Clinical Social Work • Guthrie, OK
Ratings by platform
- Birdeye (Guthrie Corning Hospital): 2.7 star rating (451 reviews)
- Promallu (Guthrie Vestal): 2.6/5 average rating (56 reviews)
- Toprated Business (Guthrie Vestal Shippers Road Walk-In Care): 4.2/5 average rating (417 reviews)
- Birdeye (Guthrie Towanda Colonial Drive): 3.9 star rating (34 reviews)
- Healthgrades (Guthrie Troy Community Hospital): 86% patient experience rating (not stated in provided snippet)
What patients say
Patients praise
- Some reviewers praise staff and clinicians for listening, taking time, and providing compassionate care
- Some reviewers report reasonable wait times / not feeling rushed at certain locations (walk-in reviews)
Common complaints
- Complaints about communication problems (missed/no notice of scheduling changes, confusing processes)
- Complaints about rude reception/front desk staff
- Complaints about long waits, lack of responsiveness, and difficulty getting information from staff
- Some negative mentions of billing/financial dissatisfaction (unexpected high bill for short visit)
In patients' words
""I was there for a physical... Seemed bored with my complaints/health issues... Disappointed.""
— Localitybiz – Guthrie Vestal (review excerpt)""I definitely didn’t want to seem unappreciative, but... decided to switch to a different place after I got my bill from Guthrie that was $400 for an NP office visit and routine blood work...""
— Localitybiz – Guthrie Vestal (review excerpt)""Guthrie seems to have a difficulty with communication.""
— Lickhaven blog post discussing Guthrie communication issues (quote)""Everyone from receptionist to the nurse and the PA are all really nice and helpful... I didn’t feel rushed at all.""
— Promallu – Guthrie Vestal Shippers Road Walk-In Care (review excerpt)More clinics in Guthrie
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