NorthCare
Behavioral Health • Guthrie, OK
Ratings by platform
- Northcare NorthRock Pharmacy (Birdeye/Google listings): 4.0 out of 5 (11 reviews)
- North Care (Yelp): not shown in provided snippet (Yelp page) (not shown in provided snippet (Yelp page))
What patients say
Patients praise
- Some reviewers describe staff as friendly, knowledgeable, and helpful (pharmacy).
Common complaints
- Complaints about scheduling and wait times; reports of appointments cancelled/clinician not there and poor communication (general NorthCare).
- Complaints about medication access/billing/cutoffs and delays in medication authorization (general NorthCare).
- Rude pharmacy staff and medication not ready delays; negative “fell apart” after joining with Variety Care (pharmacy).
In patients' words
"“Made me wait two hours to tell me their system was down and cant help me. Dont put care in your name if you dont. Wont be returning. Ever.”"
— localitybiz.com review excerpt (NorthCare Oklahoma City page)"“The actual Dr we see is fine, but the scheduling is a nightmare… waited for over 30 min only to be told the provider wasn’t even there… nobody bothered to call me…”"
— localitybiz.com review excerpt (NorthCare Oklahoma City page)"“Northcare NorthRock Pharmacy is my favorite pharmacy in Oklahoma City. The staff are extremely friendly, knowledgeable, and helpful.”"
— Birdeye review excerpt (Northcare NorthRock Pharmacy)"“Ever since North Care joined with Variety Care this place has fallen apart… my meds ready ever!… The dark haired lady pharmacist is rude! Don’t waste your time!”"
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