Pulmonology Services | Singing River Health System
Pulmonology • Gulfport, MS
Ratings by platform
- Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) via CMS/US News/National Health Ratings: 3 out of 5 stars (310 to 532 surveys (varies by source))
- WebMD (specific to Dr. John Douglas): 3.5 out of 5 stars (9 ratings)
- Healthgrades (specific to Dr. Janice Miles): 3.2 out of 5 stars (13 ratings)
What patients say
Patients praise
- doctor communication often rated well by patients overall
- some patients report positive, attentive care experiences
- availability of specialized care in pulmonology and critical care
Common complaints
- reports of unprofessional staff demeanor and lack of urgency
- concerns regarding emergency room wait times and communication
- complaints about facility cleanliness and sanitary conditions in some areas
- individual experiences noting dismissive bedside manner from certain providers
In patients' words
"The whole overnight shift is unprofessional and have no sense of urgency whatsoever of the patients."
— LocalityBiz (Singing River Hospital review)"Treated me like a drug addict/drug seeker... If I could give less than a star, I would. Nobody deserves to be treated so poorly when they're desperately seeking help."
— WebMD (Dr. John Douglas review)"The hospital's top strength is in doctor communication, where 82.0% of patients reported that doctors always communicated well, exceeding the national average."
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