Shoreline Medical Center - Guilford - Yale New Haven Hospital
Surgery • Guilford, CT
Ratings by platform
- medicals-health.com: 2.8/5 (10 reviews (on this specific aggregate site))
What patients say
Patients praise
- Convenient location and access to specialists
- Courteous and professional service from many staff members (nurses, receptionists)
- Clean and well-maintained facility
- Successful surgical outcomes for some patients
Common complaints
- Wait times in the emergency department and for appointments
- Perceived lack of empathy or poor communication from some staff members
- Dissatisfaction with billing transparency and costs
- Specific reports of medical procedure complications or unsatisfactory treatment outcomes
In patients' words
"The people were very nice, but that is it ends. Several important were missed during cleaning a wound and I needed to bring my daughter to the doctors the next day to have it reopened."
— medicals-health.com user review"My experience with the Shoreline Surgery Center couldn't have gone any smoother. From the minute I entered the facility I was treated with the utmost care and compassion. I felt everyone, from the admission desk to the recovery staff, knew me as a person, not just a number on a chart."
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