ProHealth Physicians Family Medicine, Guilford
Family Medicine • Guilford, CT
Ratings by platform
- Healthgrades (Alexandra Ford, NP): 4.7 out of 5 stars (23 reviews) (23 ratings)
- Healthgrades (Mary Ellen Baldino, NP): 3.8 out of 5 stars (29 reviews) (29 ratings)
- Healthgrades (Dr. Edmund Kim, MD): 5 out of 5 stars (7 reviews) (7 ratings)
- WebMD (Mary Baldino, APRN): 3.5 out of 5 stars (8 reviews) (8 ratings)
What patients say
Patients praise
- Providers described as compassionate and attentive listeners
- Some patients feel respected and involved in their care plan
- Effective and knowledgeable care from specific practitioners
Common complaints
- Difficulties with office staff and communication
- Scheduling and follow-up challenges
- Reports of lack of timely communication regarding test results
- Frustrations with administrative tasks like referrals and paperwork
In patients' words
"Dr. Kim is an excellent listener. Never rushes and always has time to answer all your questions. He is working with you, trying to find the actual root cause of your issue."
— Healthgrades patient review of Dr. Edmund Kim"I have the usual complaints about how a doctors office runs now a days - scheduling, staff follow-up, etc ... But my provider of care [Baldino] was very good."
— Healthgrades patient review of Mary Ellen Baldino"It's now November 25 and I'm still waiting to hear from her. I've called countless times. And then she didn't do the referrals I asked for."
— WebMD patient review of Mary BaldinoMore clinics in Guilford
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