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Mount Carmel Urgent Care Grove City

Urgent CareGrove City, OH

★★★★☆3.6/5601 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.6 out of 5 stars (321 reviews)
  • Google: 3.5 out of 5 stars (280 reviews)

What patients say

Patients praise

  • Professional and caring medical staff/physicians
  • Clean and modern facility environment
  • Efficient service for many patients
  • Availability of comprehensive services like X-rays and lab testing

Common complaints

  • Reports of rude or unhelpful front desk staff
  • Concerns regarding insurance processing/understanding
  • Occasional long wait times during peak hours

In patients' words

"The front desk person seems to not understand how insurance works. Dr. Cotton was caring and attentive. I would recommend this location for treatment."

Yelp user review

"Front desk woman was highly inappropriate and rude... She laughed at him and tried to give him more paperwork telling him that if he doesn’t fill it out they can’t help him."

Birdeye user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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