Mount Carmel Medical Group Grove City Family Health
Geriatrics • Grove City, OH
Ratings by platform
- Mount Carmel Health System official site: 4.7 to 5.0 out of 5 (for individual providers) (Hundreds of ratings for individual providers (e.g., 83 to 419))
- Birdeye (Mount Carmel Urgent Care): 3.6 out of 5 (321 reviews)
- Vivian Health (Staff/Professional reviews): 4.7 out of 5 (23 reviews)
What patients say
Patients praise
- High provider-specific ratings for individual doctors and nurse practitioners (often 4.7-5.0 range)
- Patients appreciate providers who are down-to-earth, listen well, and explain things clearly
- Positive reviews from medical staff regarding the hospital as a workplace
Common complaints
- Long wait times for appointments and walk-ins
- Concerns regarding staffing levels
- Reports of unprofessional or rude front desk service in urgent care and hospital settings
- Mixed feedback regarding hospital care quality
In patients' words
"Neighbors consistently highlight Dr. Horn, calling him “the best” and emphasizing his down‑to‑earth approach. Patients value how he really listens..."
— Nextdoor (Community feedback)"Dr Stokes is great the staff is friendly and know how to do their jobs....the only thing keeping this from a 5 star is the fact the you can plan on waiting 20-30 minutes past your appointment time..."
— Yahoo Local/Yelp review"Front desk woman was highly inappropriate and rude... she laughed at him and tried to give him more paperwork telling him that if he doesn’t fill it out they can’t help him."
— Birdeye (Urgent Care review)More clinics in Grove City
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