Pequot Health Center - Groton - Lawrence + Memorial Hospital
Urgent Care • Groton, CT
Ratings by platform
- Birdeye: 3.5 out of 5 stars (274 reviews)
What patients say
Patients praise
- Quick and efficient outpatient experiences for services like blood work and radiology
- Friendly and caring demeanor of many nursing and diagnostic staff members
- High quality of professional care for specific services like audiology
- Positive outcomes for immediate emergency medical needs in some cases
Common complaints
- Long wait times in emergency/fast track services
- Perceived lack of compassion or dismissive bedside manner from some medical staff
- Complaints regarding high billing costs and insurance coverage issues
- Specific instances of alleged misdiagnosis or poor communication
- Facility noise and operational environment concerns
In patients' words
"Because nothing showed up on the scan, he was completely dismissive of my pain and seemed annoyed that he even had to come in to talk to me... Zero compassion or bedside manner."
— LocalityBiz review"DO NOT GO HERE UNLESS ITS AN EMERGENCY!! Or risk a ridiculously high bill! ... I was shocked days later after being charged almost $4,000 for Bronchitis."
— Network of Care review"I absolutely love Pequot for blood work and radiology. They are very quick and easy. Staff is always friendly and caring."
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