Pequot Health Center - Groton - Lawrence + Memorial Hospital
Speech Therapy • Groton, CT
Ratings by platform
- Birdeye: 3.5/5 (274 reviews)
- Yahoo Local: 3.0/5 (27 reviews)
What patients say
Patients praise
- Efficient and quick service for blood work and radiology
- Friendly, professional, and caring staff in certain departments (e.g., surgical center, laboratory)
- Emergency Department received a 2022 Press Ganey award for patient care standards
- Generally effective and thorough care noted by some patients in urgent situations
Common complaints
- Long wait times in the Emergency Department
- Perceived lack of compassion or dismissive attitude from some medical staff
- Instances of reported misdiagnosis
- Issues with administrative or patient relations follow-up
In patients' words
"The staff got me all the help I needed and they took really good care of me. I would like to thank them so much. They are fantastic."
— LocalityBiz User Review"I leave two stars simply because their surgical center is amazing, however the ED - not so much... Dr. Alper I believe should be a little less dismissive with problems like this."
— A Better Place User Review"Love coming here, it's like a large outpatient clinic with a ER. Waiting time seems less than at a large ER. Used their specialty area this time. Parking was plentiful and within walking..."
— Yahoo Local User ReviewMore clinics in Groton
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