Pequot Health Center - Groton
Occupational Health • Groton, CT
Ratings by platform
- Birdeye: 3.5 out of 5 stars (274 reviews)
- Yahoo Local: 3.0 out of 5 stars (27 reviews)
What patients say
Patients praise
- Efficient and positive experiences with blood work and radiology services
- Some patients report professional and thorough care from specific nurses and providers
- Generally positive experiences with the surgical center
- Accessible location with plentiful parking
Common complaints
- Long wait times in the Emergency Department and Fast Track area
- Reports of dismissive or unprofessional behavior by some doctors and medical staff
- Concerns regarding misdiagnosis or inadequate care for urgent medical issues
- Frustration with administrative processes and technical issues (e.g., computer system updates)
- Communication difficulties with some staff members
In patients' words
"I was processed quickly and the nursing and diagnostic staff were wonderful. Alan Lozano, P.A., was not. Because nothing showed up on the scan, he was completely dismissive of my pain... I wish I could rate the staff separately, as they are deserving of five stars."
— LocalityBiz review by Heather Fournier"I leave two stars simply because their surgical center is amazing, however the ED - not so much... If the nurses hadn't insisted I got an ultrasound, I may have died from internal bleeding from the rupturing tube."
— A Better Place review"Love coming here, it's like a large outpatient clinic with a ER. Waiting time seems less than at a large ER. Used their specialty area this time. Parking was plentiful and within walking..."
— Yahoo Local review by Ken A.More clinics in Groton
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