Therapist & Psychiatrist in Groton, CT | CBHA
Mental Health / Psychiatry • Groton, CT
Ratings by platform
- Google My Business / Birdeye: 5/5 stars (based on a limited subset of 8 reviews on certain platforms) (8 reviews mentioned on specific review aggregator sites)
- RateMDs (specifically for Dr. Diaa F. Noaman): 4.6/5 stars (14 reviews)
What patients say
Patients praise
- Positive experiences with specific providers, notably Dr. Noaman
- Some patients report receiving compassionate, effective, and accommodating care
- Friendly staff members occasionally mentioned
Common complaints
- Difficulty reaching staff by phone or getting calls returned
- Reports of poor customer service/rudeness from front desk staff
- Medication management issues due to communication failures
- Concerns regarding therapist professionalism, such as frequent cancellations or lack of follow-up
In patients' words
"No one in this office EVER answers the phone. Been out of meds for days now and no way to schedule with my Dr. since no one answers the phone."
— LocalityBiz user review"Don't waste your time or money!! I strongly recommend that you look for a therapist with a 4 or 5 star rating. I went to CBHA for quite a long time... By the end of my time there I felt worse than ever! My therapist cancelled on me many times... After almost 2 months, they still have not returned my calls."
— LocalityBiz user review"I used to go to CBHA and was very dissatisfied, until I met Dr. Noaman and he started caring for me. He is very good at what he does and you can tell that he sincerely cares for your well being."
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