Laboratory Services
Laboratory Services • Groton, MA
Ratings by platform
- Yelp (Lawrence + Memorial Hospital): 2.2/5 (72 total reviews across 13 locations)
- US News (Patient Experience, Lawrence + Memorial Hospital): 3/5 (Not explicitly stated)
What patients say
Patients praise
- Professional and courteous staff
- Efficient and quick blood draw experiences for many patients
- Availability of convenient locations with walk-in options
Common complaints
- Reports of long wait times, particularly for walk-ins
- Concerns regarding patient privacy and professionalism in some instances
- General mixed feedback regarding customer service at associated hospital systems
In patients' words
"I had a stress free visit at Quest and the Staff was very Courteous and Professional."
— Loc8NearMe Review (Quest Diagnostics, Groton)"I arrived at my appointment time and checked in on my phone. By the time I reached the suite, the phlebotomist was already waiting for me! I was in and out in a flash. Everyone was very pleasant."
— LocalityBiz Review (Quest Diagnostics)"The nurses in CCU were amazing nurses. They were caring, funny and made you feel..."
— Yelp Review (Lawrence + Memorial Hospital)More clinics in Groton
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