Imaging & Radiology
Imaging and X-Ray • Groton, MA
Ratings by platform
- Birdeye (for Pequot Health Center): 3.5 out of 5 stars (274 reviews)
What patients say
Patients praise
- advanced imaging technology (e.g., 3T MRI)
- convenient access to services and specialists closer to home
- comprehensive range of diagnostic imaging services available at major facilities
Common complaints
- billing issues and confusion regarding insurance claims
- significant delays in receiving imaging results and reports
- difficulty reaching staff by phone or excessive hold times
In patients' words
"Jefferson Radiology has not filed claims properly with my insurance... they keep sending me bills (large ones for MRIs and x-ray images)."
— Better Business Bureau (BBB) complaint regarding Jefferson Radiology"I had a CT scan performed at Jefferson Radiology 1 month ago and still have not received my results. My follow up appt w my Dr was today and the results were not available."
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