Ferrara Dermatology & The Skin and Laser Center of Grosse Pointe
Dermatology • Grosse Pointe, MI
Ratings by platform
- Birdeye: 4.5 out of 5 stars (225 reviews) (225)
- WebMD: 4.0 out of 5 stars (22 ratings) (22)
- Yelp (MapQuest feed): 3.0 out of 5 stars (22 reviews) (22)
What patients say
Patients praise
- Patients praise knowledgeable and professional medical staff and doctors
- Many patients report feeling comfortable and well-informed during procedures
- Positive feedback on aesthetic treatments and results, particularly laser services
- Friendly and courteous front desk interactions mentioned by several reviewers
Common complaints
- Reports of rude, unprofessional, or unhelpful staff interactions
- Complaints regarding billing errors and lack of transparency
- Dissatisfaction with patient care or lack of thoroughness in skin screenings
- Reports of long wait times
In patients' words
"Caring and excellent diagnosing melanomas"
— Birdeye Review"Staff is extremely rude and unprofessional! Will not be returning and would not recommend to others!!"
— Healthgrades Review"Very friendly staff. Everyone puts you at ease."
— Demandforce Review"This practice lacks due diligence, they have never inquired or completed a skin screening on me."
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