Family Medicine: Home
Internal Medicine • Grinnell, IA
Ratings by platform
- Healthgrades (for Family Medicine office): 3.3/5 stars (2 reviews)
- Healthgrades (for Dr. Teresa Coon): 4.4/5 stars (12 reviews)
- U.S. News & World Report (for Dr. Laura Ferguson): 5/5 stars (18 reviews)
- Vitals (for Dr. James Paulson): 4.7/5 stars (7 ratings/3 written reviews)
What patients say
Patients praise
- Compassionate, knowledgeable, and professional physicians
- Effective communication and active listening by doctors
- Positive experiences with long-term patient-provider relationships
- Prompt and convenient care reported by some patients
Common complaints
- Difficulties with appointment scheduling and long wait times
- Unwelcoming or unfriendly office staff experiences
- Dissatisfaction with specific aspects of patient care
In patients' words
"The staff is so friendly and caring, they make you feel like you are their top priority. Hardly ever have to wait... Top notch office with top notch physicians. Highly recommend"
— Healthgrades (Family Medicine office review)"No one greets you at the front desk. They are not very welcoming. Took me an hour to get a simple test done. None of the staff was friendly."
— Healthgrades (Family Medicine office review)"She chuckled, consoled me, explanined panis disorder, & literally DID save my life. I'm now 52, was recently diagnosed with dementia and early onset-Alz. I continue to suffer from panic attacks, but I still clearly remember her promise that I can pull through each one."
— Healthgrades (Review of Dr. Teresa Coon)
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