UnityPoint Health - Grinnell ENT Clinic
ENT Clinic • Grinnell, IA
Ratings by platform
- Vitals, US News, Vivian Health: 4.4/5 (Vitals, group practice level); 4/5 (US News, patient experience score) (Limited specific review counts available for the ENT clinic; 2 reviews for the medical center on Vivian Health)
What patients say
Patients praise
- Specific praise for Dr. Joseph Whitman, noting him as thorough, personable, and an effective communicator
- Positive outcomes reported for surgical procedures within the ENT specialty
- Staff at the ENT clinic specifically described as friendly and efficient by some patients
Common complaints
- Reports of dismissive or condescending behavior by some staff members
- Frustration with communication and misdirection regarding departments/services
- Concerns regarding quality of care and perceived lack of thoroughness in certain departments
In patients' words
"Dr. Whitman did my nasal surgery and I was very pleased. He and his staff are friendly and efficient. I was pleased with my care at the hospital during my surgery. Most important I am very pleased with the results of my surgery. So glad we have an amazing ENT in Grinnell!"
— Healthgrades review for Dr. Joseph Whitman"When Chestovich and his friends arrived at the hospital, they were directed to a different wing of the hospital than where they needed to be, he said... It didn’t feel welcoming... Just condescending and snarky and not making me feel good."
— The Scarlet & Black report regarding UnityPoint Health Grinnell experiencesMore clinics in Grinnell
Locations
Patients praise: friendly and caring staff in certain departments · high willingness of patients to recommend the facility in surveys.
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