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Yale New Haven Children's Hospital - Pediatric Specialty Center

PediatricsGreenwich, CT

★★★★★4.6/510 reviews across 1 platforms

Ratings by platform

  • Birdeye: 4.6 out of 5 stars (10 reviews)

What patients say

Patients praise

  • Praise for clinical staff, specifically for professionalism, patience, and high-quality care with special needs patients
  • Appreciation for family-centered care and accessible communication with doctors and nurses in inpatient settings
  • Convenience of having access to nationally ranked pediatric specialists within the local community

Common complaints

  • Front desk staff interaction issues, including reports of rudeness and poor communication regarding appointments
  • Long wait times for appointments and procedures
  • Concerns regarding administrative disorganization (e.g., loss of appointment records)
  • General complaints about hospital-wide experiences at YNHCH or Greenwich Hospital, such as cleanliness issues, valet parking delays, and billing disputes

In patients' words

"Until I can find a veteran pediatric provider, I have to settle for subtle disregard and rudeness here... 2nd time we've been turned off and away by [the front desk]."

Birdeye reviewer

"Amazing attention and patience from Patrick and Racquel! They took care of my special needs Godson with the utmost care and professionalism. 5 stars does not do them justice."

Birdeye reviewer

"Everyone at Greenwich was so welcoming and approachable. I had direct access to the doctors and nurses. They were always available. They were truly invested in Dylan’s care."

Patient parent in a Greenwich Hospital publication

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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