The Heart & Vascular Center - Greenwich Hospital
Cardiology • Greenwich, CT
Ratings by platform
- TrustReviewers.com: 4.0 out of 5 stars (97 reviews)
- Momentary (based on CMS HCAHPS): 3 out of 5 stars (overall patient satisfaction) (365 patients)
What patients say
Patients praise
- Positive experiences with nursing and medical staff empathy and professionalism
- Efficient and knowledgeable emergency care for certain conditions like chest pain or burns
- Strong recommendation rates from a majority of patients surveyed by government/CMS metrics
Common complaints
- Reports of delayed medical attention or misdiagnosis in the emergency department
- Concerns regarding billing practices, specifically out-of-network provider charges within the hospital
- Patient complaints about lack of responsiveness from staff and customer service follow-up
- Dissatisfaction with the labor and delivery experience and facility amenities
In patients' words
"Amazing people working there, make you feel like family, and they are very professional with experience. Love that place!"
— Patient Review, Yale New Haven Health Heart & Vascular Center"Nice facility BUT some hospital DOCTORS bill separately & may not be on your insurance plan."
— Patient Review, VymapsMore clinics in Greenwich
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