Jacksonville, AL | Urgent Care
Urgent Care • Greenville, AL
Ratings by platform
- Solv Health: 4.6 out of 5 stars (526 patient ratings (with 141 individual reviews))
What patients say
Patients praise
- knowledgeable and friendly medical staff (nurses and NPs)
- efficient and quick service in many cases
- clean and professional environment
- helpful advice and compassionate care
Common complaints
- rude front office staff
- long wait times in exam rooms
- perceived lack of compassion during patient check-in
- issues with insurance or payment documentation requirements
In patients' words
"The front office check-in person was horrible. She stated the system is down so you can wait or leave. Where is the compassion in that when you are not feeling well. And she was just plane rude. The NP and back office staff was great"
— Solv Health patient review"Just a great visit! Didn’t make an appointment and got in really quick. Such a knowledgeable nurse, great advice and manner. Certainly would recommend. Just a super service in our town!"
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