Greenville Urgent Care & Walk-In Clinic | American Family Care
Primary Care • Greenville, AL
Ratings by platform
- Birdeye (Greenville, AL location): 2.9 out of 5 stars (14 reviews)
- Solv Health (Greenville, AL location): 4.6 out of 5 stars (Not explicitly stated)
- Solv Health (Woodruff Road, Greenville, SC location): 4.7 out of 5 stars (155 reviews)
- Facebook (Greenville, AL location): 90% recommend (62 reviews)
What patients say
Patients praise
- Efficient, fast, and convenient service for minor ailments
- Friendly, respectful, and compassionate staff and nursing teams
- Easy online appointment scheduling and manageable wait times for many patients
- Helpful staff who go above and beyond to resolve patient complaints
Common complaints
- Billing and payment disputes, including unexpected charges and unauthorized card drafts
- Long wait times for test results or during busy periods
- Perceived rushing by medical providers or inadequate examinations
- Communication issues regarding diagnoses or medication instructions
- Lack of handicap accessibility in some facilities
In patients' words
"I had a ear infection... your staff treated me with dignity and respect at the window... the nurse was wonderful kind sweet sensitive... the doctor walked in so well knowledge sense of humor in a bad situation for me she was trying to put a smile on my face."
— Birdeye review for Greenville, AL location"Very bad service, they gave me the wrong medication, an incorrect diagnosis, and the doctor didn't even check me, he just spoke and charged me a lot of money for nothing."
— Solv Health review for Woodruff Road location"She barely touched my stomach and she only did ONE deep breath listen then suddenly she says I have thrush, not strep, and tells me she’ll send my pharmacy the Rx(s). She NEVER even acknowledged my sinus issues."
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