Birmingham Gastroenterology Associates
Gastroenterology • Greenville, AL
Ratings by platform
- Yelp: 2.7/5 (22 reviews)
- Healthgrades: 2/5 (2 reviews)
- Facebook: 96% recommend (229 reviews)
What patients say
Patients praise
- High satisfaction with medical providers and quality of care
- Friendly and accommodating nursing staff noted in some experiences
Common complaints
- Difficulties with scheduling appointments and long wait times
- Dissatisfaction with administrative and support staff communication (rude, unresponsive)
- Issues with billing and financial handling
- Inconsistent follow-up regarding care instructions
In patients' words
"The doctors I’ve seen were good but the staff is just awful!! Everyone from reception to nurses to appointment schedulers are so unfriendly and rude. Very hard to get to speak to someone, they say they will have someone call back and they don’t."
— Yelp User Review"No complaints about the doctors or quality of care, because it is great! The complaint is about the staff and scheduling."
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