Greenville Urgent Care & Walk-In Clinic | American Family Care
Family Medicine • Greenville, AL
Ratings by platform
- Solv (Greenville, AL location): 4.6 out of 5 stars (526 ratings)
- Birdeye (Greenville, AL location): 2.9 out of 5 stars (14 reviews)
- Solv (AFC Urgent Care Bon Secours, Woodruff Road): 4.7 out of 5 stars (155 ratings)
- Solv (AFC Urgent Care Bon Secours, Augusta Road): 4.6 out of 5 stars (278 ratings)
What patients say
Patients praise
- Convenient online booking and scheduling
- Friendly, knowledgeable, and caring medical staff (nurses and some doctors)
- Efficient and quick service for some patients
- Clean facilities
- Accessibility for non-emergency urgent care needs after hours
Common complaints
- Long wait times, even with appointments
- Rudeness or lack of compassion from front desk/reception staff
- Perceived unprofessionalism or lack of thoroughness by some providers
- Difficulties with prescription handling, including errors and pharmacy communication issues
- Concerns regarding facility accessibility and diagnostic thoroughness
In patients' words
"The front office check-in person was horrible... she was just plane rude. The NP and back office staff was great"
— Solv (AFC Greenville, AL)"The nurse who checked my vitals... was FANTASTIC! ... As soon as [the NP] walked in everything felt super-rushed. ... She never even acknowledged my sinus issues."
— LocalityBiz (AFC Urgent Care Bon Secours, Woodruff Road)"Scheduled an appointment... They cancelled and asked me to come in after 5 because there was no provider. Came in after 5. Waited an hour to be told there was no provider."
— Solv (AFC Urgent Care Bon Secours, Augusta Road)More clinics in Greenville
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