Behavioral Health
Psychiatry • Greensburg, PA
Ratings by platform
- Rehab.com (Forge Health): 3.05/5 (40 reviews)
- Rehab.com (Merakey): 4.5/5 (8 reviews)
- Recovery.com (Clarvida): 4.6/5 (64 reviews)
What patients say
Patients praise
- Specific individual staff members (therapists or nurse practitioners) noted for being kind, thorough, and caring
- Positive experiences with specific group programs for children
- Accessible location and variety of services offered (telehealth, school-based mental health)
Common complaints
- Poor communication and unresponsive administrative staff (unanswered calls, failure to return messages, appointment scheduling errors)
- Dissatisfaction with clinical staff (perceived lack of empathy, dismissal of patient symptoms or side effects, perceived unprofessionalism)
- Concerns regarding billing practices and insurance coverage transparency
- Frustration with policies (strict discharge policies for missed appointments, refusal to change providers)
- Reports of rude or unaccommodating behavior by reception and security staff
In patients' words
"If I could give this place ZERO stars, I would... I would rather die than go back to this system."
— LocalityBiz review of Excela Health Behavioral Health"Terrible experience... You and your family deserve care, empathy and professionalism. You will not receive any of the following from the office staff, billing team or clinic."
— LocalityBiz review of Family Behavioral Resources/Clarvida"When I was in crisis, Kreinbrook completely let me down... If you are working in mental health you must be prepared to help individuals in crisis."
— A Better Place review of Kreinbrook Psychological Services"Unfortunately I had to give one star because there wasn't a way to give half a star and they don't even deserve that."
— LocalityBiz review of Westmoreland Behavioral Health and Developmental ServicesMore clinics in Greensburg
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